Question 1

Do you travel outside Philadelphia?

Accepted Answer

Yes. We regularly serve Philadelphia, Delaware County, South Jersey, Chester, Upper Darby, Camden, and nearby surrounding areas. Travel fees may apply depending on distance and setup complexity.

Question 2

Do you offer custom packages?

Accepted Answer

Absolutely. Many of our clients start with a package and then customize with upgraded florals, specialty rentals, candle styling, signage, or additional decor moments.

Question 3

Is setup and breakdown included?

Accepted Answer

Setup is included in every decor package. Breakdown is included for most installations and will always be clarified in your proposal so there are no surprises.

Question 4

Do you require a deposit?

Accepted Answer

Yes. A signed agreement and retainer are required to secure your event date. Final payment timing is outlined clearly during booking.

Question 5

Can you work with my venue's policies?

Accepted Answer

Yes. We coordinate with venue guidelines, load-in windows, insurance requirements, and setup restrictions whenever needed.

Question 6

What happens after I inquire?

Accepted Answer

You will receive a confirmation email right away. From there, we review your details, follow up with next steps, and invite you to a consultation if your date is available.

Question 7

How far in advance should I book?

Accepted Answer

For weddings and large-scale events, we recommend booking at least 8 to 12 weeks in advance. Smaller social events can often be accommodated sooner based on availability.

Practical answers for a smoother booking experience.